Good work, clearly agreed.

Each project begins with a written proposal that describes the agreed work, deliverables, schedule, fee, and included review rounds. We’ll discuss and price additions or changes to that scope before beginning extra work.

The proposal or project agreement sets out any deposit, milestones, payment dates, taxes, and approved expenses. Work begins when the agreed kickoff payment is received. If an invoice becomes overdue, we’ll get in touch; work may pause until payment is brought up to date.

Clients help keep projects moving by sharing complete, consolidated feedback and approvals by the agreed dates. When feedback, materials, or decisions arrive late, delivery dates may need to move with them.

The proposal lists the included rounds of revisions. We use those rounds to refine work against the approved brief; a new direction or request outside the agreed scope may need a revised estimate. Once final work is approved, further changes are treated as new work.

The proposal or project agreement states what rights or license apply to the final deliverables and when they take effect. Unless specifically included, working files, unused concepts, and pre-existing studio tools are not part of the handoff. Third-party assets remain subject to their own license terms.

Clients are responsible for having permission to use materials they provide, such as logos, photography, fonts, music, and footage.

We treat non-public project information with care. We may show released work in our portfolio unless the proposal or a separate written agreement says otherwise. If a project must stay confidential or launch on a particular date, please tell us before work begins so we can agree on that in writing.

If a project needs to pause or end early, let us know in writing. The project agreement governs payment for completed work, approved costs, and any cancellation terms; we’ll confirm the status and next steps together.

We aim for clear communication, constructive feedback, realistic timelines, and mutual respect. Each project should have a primary contact who can gather feedback and approve work on the client’s behalf.